Access Storage - Highland

Rented at this facility briefly when it was apple self storage and had nothing but an easy time and process. The staff were helpful, they have enough carts for everyone and a large loading area thats covered from the elements. I am now having to look again for storage and the same staff were there and made the process very smooth and easy for me. Professional customer service and a great atmosphere. Thank you for helping make the transition of moving a little smoother for me! Would highly recommend!!

Had a great experience when I rented my unit . Was quick and effortless . The site is very clean and is never too busy so no wait time for unloading in the garage . It’s usually pretty quiet so I can easily get to my unit and never have anyone in the way .

I have been renting from thus site for over 2 years now. Friendly service always and very helpful. Would recommend 100%

I called and requested a unit 5 X 10. The lady I dealt with, Michelle was so friendly and very helpful. She arranged everything via email and sent me receipts. I had to call and change this to a 10 X 10 last minute today and she again helped me. Even though I am sure more work to do the change, she again was friendly, helpful and promptly made the new arrangements. I had a unit here a couple years ago which is why I returned here again. It is very clean, heated, climate controlled and the service is great. She thanked me for my business and wished me a great rest of my day! Now that is the kind of customer service I like. Thank you Access Storage, and thank you Michelle.

Process of signing up was a little complicated had multiple people call me and had to give them the same info each time. Inside unit was clean and easy instructions of how to use the bay doors. Hours of operation are okay would be better if they were open a bit later but overall not bad storage facility.