Access Storage - Kitchener Northward

I didn’t use the storage as they didn’t have indoor storage for vehicles at this particular site. But the customer service at front desk by Kathy is impeccable. A warm and charming person and always greeting with a smiling face. She took the time to understand my storage requirement and worked towards a solution, talking to other locations and she provided me with the information where vehicle storage is available. It was very helpful and saved me a lot of time surfing through the web and finding for locations. Thank you Kathy for your service and hope to use this storage site at some point in the future.

I had the pleasure of meeting Assistant Manager; Kathy and it was just a wonderful experience. Kathy is super knowledgeable, kind and extremely professional. She stayed back even after office hours just to ensure my booking was sorted out. Great work Kathy and thank you for such a wonderful experience today! I would highly recommend this specific location for anyone looking for additional storage.

Great team to work with! Right from the start they were able to answer all of our questions and suggested exactly what we needed. Facilities are clean and secure, we never had an issue accessing our unit or working with the team.

I had a really great experience here! Kathy is very chatty, and I really enjoyed our conversations. She made the whole experience even better. Nicole was also very helpful, and the storage room is incredibly safe and clean—beyond my expectations.

I had an excellent experience at the storage facility thanks to the help of Kathy and Nicole, the assistant managers. They made the check-in process smooth and stress-free. Both were incredibly friendly, knowledgeable. They made me feel confident that my belongings were in good hands. It’s rare to find such exceptional customer service, and I highly recommend this location to anyone needing storage solutions!