Access Storage - Kitchener Ottawa St

Great experience. Very smooth. They had a fantastic promotion on when I signed up so I didn't have to pay for the first 4 weeks (which was how long I needed it for). I only had to pay for the admin fee of $25 but the free lock they gave me was worth $20 so I basically paid 5 bucks for a 10' x 10' container. All in all, so far I am very happy with the service.

10/10 would recommend. They are fast, efficient, and have excellent customer service. Riley, the employee that was working the front desk and taking care of the whole facility by himself that day was friendly, charismatic, and made me feel extremely comfortable with understanding the process. Even going through the paperwork, Riley made it easily understandable and entertaining. The storage facility is clean, easy layout to navigate while feeling a sense of security and reliable.

The guy and the front desk was super friendly and helpful! Parking was never an issue. Everything looked well maintained And they have lots of great dolly’s to use.

Caroline and her coworker was an absolute pleasure to deal with. They went above and beyond to explain everything as to how their system work. I was also shown around so that I could get a clear view in navigating throughout the facility. The communication was excellent. I find them to be very professional and organize. I highly recommend this company for all your storage needs.

Choosing Access Storage has been a great experience; at a time when I needed to store my belongings in a safe and secured place, I had no worries! the customer service was amazing (especially Caroline and Riley); they made me feel comfortable and was knowledgeable with the space and answering all my questions. And thank you Caroline for assisting me with my move and adjusting my account in such a timely manner, I appreciate your follow-up! :)