Access Storage - Kitchener Queen St.

The facility is very clean and well-kept. The fact that this location is all inside and heated is nice if you're moving stuff around in the winter. The staff here are great too.

I went there just to inquire about a storage unit, but Douglas was incredibly supportive and helpful. He took the time to explain everything in detail, answered all my questions, and was super friendly throughout the whole process. His customer service was beyond amazing—I’d give him 100 stars if I could, not just 5! Truly a fantastic experience. Highly recommend!

I inquired about a storage unit and Victoria was a great help, she explained everything perfectly and made it all easy to understand even the user agreement. Also I was impressed with the flexible options. Often businesses will hit customers with fees for any change, but access storage policies allow employees to provide the best customer experience.

🍕🐋🌟: NOW THAT I HAVE YOUR ATTENTION, let me tell you all about Access Storage/Property Management. Not just a storage facility but also a commercial landlord that rents office space right next to access storage. 1. The Property Manager, Dawn, along with the Storage Manager, Chantal, are really good people who do a commendable job and are always there to help when needed. 2. The offices are spacious, comfy, professional, have all the amenities, along with plenty of parking. 3. The building has a small kitchen, a board/meeting room (you can book as needed without additional cost), plenty of washrooms, and wide corridors and a spacious elevator. 4. Location is ideal, 5 minute walk from St. Mary's Hospital along with the commercial core of Kitchener. 5. The rates are reasonable considering the quality and care they put into this operation. Do not hesitate if you are thinking of renting an office here. It has served us well until now.

Friendly staff helped in many ways. They guided us through the application process, gave us a tour of the building, demonstrated the elevators, and made certain that we were able to open and then lock our storage unit. Access Storage made our last minute move so much easier.